Assistant Manager
Core
Oversee daily restaurant operations, manage team performance, and ensure guest satisfaction and operational standards in the absence of the General Manager.
Role type
Assistant Manager (Restaurant Operations)
Builds
Fast-casual chicken restaurant operations
Domain
QSR / Hospitality
Deliverable
product features
Required skills
shift management, staff training and coaching, inventory control, cash handling, cost control, guest service, conflict resolution, schedule management, food safety compliance
Preferred skills
leadership development, action plan implementation, operational assessment analysis
Technologies
POS systems, HACCP logs, scheduling software
Responsibilities
oversee restaurant operations in the absence of the General Manager, welcome and train new team members, coach brand service behaviors, monitor speed of service and product quality, review sales and scheduling to meet QSC standards, ensure accuracy of daily numbers and cash handling, evaluate and implement cost controls, create and monitor staff schedules, maintain cleanliness and organization standards.
Seniority
Mid-level, hands-on IC