CareerPlan

Retention Marketer

JohannesburgFull-time2026-07-24 → 2026-11-11

Core

Map the retained customer's journey and execute retention marketing activities to maintain, develop, and increase retention, activity rates, and revenue for converted and active casino bettors in the South African market.

Role type

Senior IC retention marketer (iGaming)

Builds

Localized, relevant customer retention campaigns and promotions

Domain

Online sports betting and casino industry

Deliverable

product features

Required skills

Strategic and analytic mindset, project management, segmentation knowledge, commercial acumen, market analysis, customer personalization strategy

Preferred skills

In-depth knowledge of sports betting markets and odds calculation, experience with gambling regulations and compliance, player behavior analysis

Technologies

None explicitly stated

Responsibilities

Devise and execute dynamic opening offers and retention lifecycle campaigns; analyze market and competitors to ensure campaign competitiveness; conduct result analysis and reporting on outcomes and processes; maintain integrity of the player experience; support web marketing responsibilities