GLOBAL ECOMMERCE SENIOR EXPERT
Core
Drive eCommerce performance in key markets by leading business analysis, shaping action plans, and coordinating cross-functional initiatives to improve traffic, conversion, and commercial results.
Role type
Senior eCommerce Business Expert (Global)
Builds
eCommerce performance improvements and customer journey optimization for Mango.com
Domain
Fashion retail / Global eCommerce
Deliverable
product features
Required skills
Business analysis, eCommerce performance management, cross-functional coordination, KPI monitoring, A/B testing, CRO, data analysis, stakeholder influence
Preferred skills
Retail/fashion industry experience, Google Analytics, Looker, Power BI, AI capabilities, new tools
Technologies
Google Analytics, Looker, Power BI
Responsibilities
Drive analysis of business performance across key markets; Define and drive a structured experimentation roadmap across the customer journey; Shape market action plans and priorities based on performance trends; Lead cross-functional coordination with online and client teams; Monitor and challenge business performance through relevant KPIs; Lead the business-side follow-up of new capabilities, tools, and processes
Seniority
Senior, hands-on IC