Senior Analyst, Client Insights
Core
Senior Analyst bridging analytics, product, and sales to drive merchant retention and sales growth through data-driven insights and financial narratives.
Role type
Senior IC business analyst (client insights & strategy)
Builds
AI-driven post-purchase customer solutions for retailers
Domain
E-commerce / Retail technology
Deliverable
dashboards & analysis
Required skills
SQL, Snowflake, Tableau, business analytics, ROI analysis, cross-functional collaboration, product roadmap development, fraud analysis translation
Preferred skills
E-commerce metrics knowledge, AI process improvement, consumer brand experience
Technologies
Snowflake, Tableau, SQL
Responsibilities
Translate data into business cases and pricing models for prospects; Partner with Merchant Success to build ROI analyses for renewals; Design and deliver dashboards and performance reports for merchants; Analyze product data to drive product improvements and roadmap decisions; Inform new fraud analysis and translate model changes into merchant-facing insights
Seniority
Senior, hands-on IC
