Store Operations Associate
Core
Oversee day-to-day store operations, manage assigned departments, and ensure high-level customer service and merchandising standards.
Role type
Store Operations Associate (Retail Management)
Builds
Retail store operations, customer experience, and merchandise availability
Domain
Retail / Grocery
Deliverable
product features
Required skills
Team leadership, customer service, merchandising, inventory management, loss prevention, policy compliance, scheduling support
Preferred skills
Independent work, planning and organization, analytical skills
Technologies
RF unit, GT System
Responsibilities
Ensure high level of customer service for assigned departments; oversee day-to-day operations; train and communicate policies to associates; complete ordering and replenishment of merchandise; supervise a team within assigned departments; lead merchandising activities; prepare and participate in inventory management activities; resolve customer complaints; open and close the store; ensure health and safety policies are followed; ensure loss prevention best practices are followed; ensure compliance of all policies when selling Tobacco and Lottery.
Seniority
Individual Contributor, 1-3 years experience