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Softgoods Supervisor (Full-Time)

Valleyfield, Quebec, Canada💼 Full-time🗓 2026-06-04 → 2026-07-31

Core

Oversee daily operations of assigned softgoods departments, ensuring high customer service, merchandising standards, and team performance.

Role type

Retail department supervisor

Builds

Store operations and customer experience

Domain

Retail / Softgoods

Deliverable

product features

Required skills

Team leadership, customer service, merchandising, inventory management, loss prevention, scheduling, policy enforcement

Preferred skills

Analytical skills, planning and organization

Technologies

RF unit, GT System

Responsibilities

Ensure high level of customer service, oversee day-to-day operations, train associates on policies and procedures, complete ordering and replenishment, supervise team and ensure cross-functional collaboration, execute GT System policies, lead merchandising activities, manage inventory and cycle counts, resolve customer complaints, open and close store, ensure health and safety compliance, follow loss prevention best practices, ensure tobacco and lottery compliance

Seniority

Junior to Mid-level, hands-on IC

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