Remote Vacation Specialist, Winter 26-27
Core
Work from home Vacation Specialists serve as the voice of Mammoth Resorts, assisting guests via phone, email, and web chat to plan mountain vacations, handle bookings, and manage changes/cancellations.
Role type
Seasonal customer service representative (remote)
Builds
Guest vacation plans and resort service interactions
Domain
Hospitality / Ski Resort
Deliverable
product features
Required skills
Data entry, Microsoft Office, advanced computer navigation, active listening, problem solving, multitasking, logical decision making
Preferred skills
Previous call center experience, remote work experience, passion for skiing/snowboarding, familiarity with mountain resort culture, bilingualism