Technical Advocate

generac

South Burlington, VT - USA💼 Full-time🗓 2026-02-13 → 2026-08-01

Core

Answering customer calls and providing technical support for small engine troubleshooting and product sales.

Role type

Customer service representative (technical support)

Builds

Customer satisfaction and sales for outdoor power equipment

Domain

Manufacturing / Outdoor power equipment

Deliverable

client delivery

Required skills

Troubleshooting, mechanical aptitude, verbal communication, data entry, sales, upselling

Responsibilities

Answer incoming customer calls, provide small engine troubleshooting, set up shop visits, process quotes and warranty orders, make parts and sales suggestions

Seniority

Entry-level, supervised IC

Sourced via workday · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.

About generac

Generac is committed to fair and equitable compensation practices. The salary range for this role, based in Toronto, Ontario, Canada, is between $ 147,700 CAD - $180,000 CAD. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications and geographic location. This role is eligible for variable compensation, including short-term and long-term incentives.