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Microsoft D365 Customer Engagement Manager

Toronto💼 Full-time💰 $103,500–$103,500🗓 2026-09-09 → 2026-09-26

Core

Manage the full lifecycle of Microsoft Dynamics 365 Customer Engagement (CE) implementations and coordinate technical projects for middle-market clients.

Role type

Senior IC Microsoft D365 Customer Engagement Manager

Builds

Production CE implementations and project deliverables

Domain

Professional Services / CRM / Microsoft Dynamics 365

Deliverable

client delivery

Required skills

Project management, Microsoft Dynamics CE implementation, team leadership, financial analysis, SDLC methodology, budget management, stakeholder communication

Preferred skills

PMP certification, MS Project proficiency, advanced Microsoft Office skills, critical thinking

Technologies

Microsoft Dynamics CE, MS Project, Microsoft Office

Responsibilities

Plan, coordinate, and execute assigned projects; establish cost-benefit analyses; communicate project status, risks, and issues to stakeholders; assemble and lead project teams; manage project objectives, budgets, schedules, and resources; revise project plans to meet changing requirements.

Seniority

Senior, hands-on IC

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