OEM Customer Service Sales Support
Core
Provide OEM customer service sales support to management, customers, and Sales Representatives for medical devices.
Role type
Customer Service Sales Support Specialist
Builds
Product samples, demonstration bags, and shipping documents for domestic and foreign shipments.
Domain
Medical Devices
Deliverable
product features
Required skills
Customer service, Technical support, Order management, Reporting, Communication, Organization, Detail orientation, Project management
Preferred skills
Medical device industry experience
Responsibilities
Provide technical support to Sales Representatives and customers, Communicate customer needs to Engineering and management, Deliver product samples and prepare demonstration bags, Resolve customer service issues, Generate reports on products and sales revenue, Coordinate sales activities with supporting departments, Manage complex order details and quotations.