Vores Contact Center i Aarhus søger en serviceminded medarbejder
Core
Handle customer inquiries, reservations, billing, and service issues across phone, email, and in-person channels for a car rental company.
Role type
Customer Service Representative
Builds
Seamless service experiences for car rental customers
Domain
Automotive / Car Rental
Deliverable
client delivery
Required skills
Customer-focused mindset, problem-solving, multitasking, communication, organizational skills
Preferred skills
Experience in reservations, billing, or aftersales; familiarity with rental policies
Technologies
Customer service software, standard office applications
Responsibilities
Handle customer inquiries across multiple channels; Assist with reservations, billing, and service issues; Resolve customer complaints; Provide information on rental policies and vehicle options; Support administrative tasks
Seniority
Individual Contributor
