Station/General Manager - LAX Car Rental Center
Core
Lead a team to manage daily operations, safety, and customer service at a high-volume car rental location.
Role type
Station General Manager
Builds
Rental car operations and customer experience
Domain
Transportation / Car Rental
Required skills
P&L management, team leadership, OSHA compliance, fleet management, revenue optimization, staffing management, customer service monitoring, sales practice monitoring
Preferred skills
Prior rental car company management experience
Technologies
OSHA 300 logs, NPS, Google reviews
Responsibilities
Guarantee facility adherence to OSHA standards and resolve safety hazards; support and motivate employees with resources and training; set goals to achieve financial and service targets; manage fleet operations; monitor and respond to customer reviews and complaints; maximize revenue while controlling costs; align staffing rosters with business demand; monitor sales practices to avoid deception; maintain location cleanliness and staff presentation; oversee employee leadership activities including mentoring, recruiting, discipline, training, and scheduling; monitor pricing and availability to maximize returns.
Seniority
Senior, hands-on IC
