Senior Workday Engineer
Core
Production support partner for Revenue, Billing, and Collections stakeholders ensuring clean billing runs and accurate revenue recognition data.
Role type
Senior Workday Engineer (Production Support)
Builds
Production support workflows, ad hoc and recurring reports, runbooks, and SOPs for finance operations.
Domain
SaaS Finance / Enterprise ERP (Workday)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Workday Financials (Revenue Recognition, Billing, Customer Contracts), Workday security roles and business process framework, Jira/ServiceNow ITSM triage, Order-to-Cash (O2C) processes, ASC 606 revenue recognition principles, data discrepancy investigation, transaction flow tracing
Preferred skills
Salesforce Billing awareness, Workday Financials certification, revenue close automation tooling, SQL, Snowflake, Tableau
Technologies
Workday, Jira, ServiceNow, Salesforce, Snowflake, Tableau
Responsibilities
Triage and resolve Jira tickets for system requests within SLA; troubleshoot Workday revenue recognition and billing exceptions during month/quarter-end close; build and maintain ad hoc and recurring reports; document, track, and escalate system issues; create and maintain runbooks and SOPs for support workflows
Seniority
Senior, hands-on IC
