Director, Global People Services & Solutions
Core
Lead the Asia Services & Solutions Hub to deliver consistent, compliant, and high-quality people services across the region, translating global strategy into regionally relevant operating models.
Role type
Senior IC Director, Global People Services & Solutions
Builds
Scalable, resilient, and future-ready people service solutions and operating models for the Asia region
Domain
HR Operations / Shared Services / People Services
Required skills
Regional service strategy, operating model design, service performance management, governance and risk, organizational design, change leadership, stakeholder management, multicultural team leadership, regulatory compliance across Asian markets
Preferred skills
AI and automation adoption, digital service transformation, service management platforms, data-driven performance management
Technologies
AI, automation, self-service, analytics, service management platforms
Responsibilities
Own and execute the Asia service strategy and investment agenda; Design scalable service delivery models balancing global standardization with local requirements; Establish governance and controls to protect service continuity and compliance; Build and lead a diverse, high-performing regional organization; Simplify processes and scale digital tools and AI to improve service quality; Serve as a trusted advisor to regional business and People leaders
Seniority
Director, strategic leadership
