PT - Roadside Agent - $14.50
Core
Handle inbound calls for roadside assistance, troubleshooting vehicle issues and guiding customers to resolution.
Role type
Part-time Roadside Assistance Agent
Builds
Customer support and problem resolution for car rental clients
Domain
Automotive / Car Rental / Customer Service
Deliverable
client delivery
Required skills
inbound call center experience, automotive knowledge, problem-solving, typing, data entry, Google Suite proficiency
Preferred skills
none stated
Technologies
Google Suite, computerized order processing systems
Responsibilities
provide customer service to callers with vehicle difficulties, determine preliminary course of action, troubleshoot and guide customers through vehicle issues, explain vehicle features, convey accurate company information
Seniority
Entry-level, part-time
