Sr. Account Manager
Core
Strategic partner for key clients within the Claims Solutions practice, ensuring exceptional service delivery and long-term account retention.
Role type
Senior Account Manager (Claims Solutions)
Builds
Long-term client partnerships and successful claims outcomes
Domain
Insurance / Claims Administration
Deliverable
client delivery
Required skills
Claims administration, claims leadership, third-party administrator (TPA) experience, commercial claims operations, strategic account management, client onboarding, cross-functional coordination, executive relationship management
Preferred skills
Claims Supervisor/Manager experience, Microsoft Office, CRM systems, professional insurance designations (AIC, CPCU, ARM)
Responsibilities
Serve as primary relationship manager for strategic accounts, lead client onboarding and implementation, partner with internal claims leadership on operational performance, coordinate cross-functional teams to resolve issues, monitor account performance and recommend improvements, facilitate strategic planning discussions
Seniority
Senior, hands-on IC