Engineering Enablement Program Manager
Core
Drive planning, coordination, and execution of strategic initiatives to improve service availability, operational efficiency, and automation within the Cloud Service Availability (CSA) organization.
Role type
Senior Program Manager (Engineering Enablement)
Builds
Strategic programs for engineering productivity, operational workflows, and service reliability
Domain
Cloud Services / SaaS / AI & Automation
Deliverable
dashboards & analysis
Required skills
Program management, cross-functional stakeholder management, risk management, roadmap planning, Jira administration, AI/automation coordination, process improvement, reporting, project tracking
Preferred skills
Cloud/SaaS/DevOps/SRE domain knowledge, Agile methodologies, hands-on Jira expertise, quarterly planning experience
Technologies
Jira, AI tools, automation platforms
Responsibilities
Lead planning and execution of strategic programs; Partner with Engineering, Product, DevOps, SRE, and Security to establish priorities and milestones; Coordinate quarterly and long-term roadmap planning; Establish and maintain program plans, schedules, and success criteria; Identify risks and blockers and drive resolution; Provide leadership updates on program health and milestones; Facilitate communication and alignment across engineering teams; Develop dashboards and metrics for program visibility; Support AI and automation initiatives to improve engineering productivity; Streamline processes and introduce automation into operational workflows; Coordinate organizational readiness and adoption for new capabilities; Promote continuous improvement of planning and execution processes.
