PRIORITY OFFICER
Based in Australia
Core
Deliver express pickup service and outstanding customer service to Priority Members and all other customers at a car rental counter.
Role type
frontline customer service agent (car rental)
Builds
express pickup service for loyalty members and general car rentals
Domain
automotive rental / travel services
Deliverable
product features
Required skills
sales, customer service, retail, computer systems proficiency, adaptability to fast-paced environments, valid driver's license
Preferred skills
car rental experience
Responsibilities
deliver business promise and customer expectations, provide express pickup service to Priority Members, offer high standard of customer service to all customers, seek ways to improve customer experience, ensure efficient service for loyalty customers