Superviseur/Shift Leader F/H
Core
Managing front office teams at a new car rental agency in Paris Orly airport to ensure service quality and operational efficiency.
Role type
Front Office Shift Leader / Supervisor
Builds
Car rental services for customers at the airport
Domain
Automotive rental / Airport operations
Deliverable
client delivery
Required skills
Team management, performance indicator monitoring, staff administration (scheduling, leave), training coordination, sales target achievement, complaint management, cost optimization, stakeholder reporting
Preferred skills
Customer relationship focus, commercial sense, adaptability, curiosity
Technologies
None stated
Responsibilities
Animate and manage front office agents, ensure client reception meets standards, manage staff administration and training, organize operational activities to meet sales and cost targets, supervise agency activities, provide regular reporting
Seniority
First-line management, requires solid prior experience in team management