Client Service Representative
Core
Configure and test Zelis systems for healthcare payers to streamline claims communication, ID card generation, and payment processing.
Role type
Implementation Support Specialist (Healthcare Payer Operations)
Builds
Configured Zelis systems for Explanation of Benefits, Letters, Payments, and ID cards
Domain
Healthcare financial services / Payer operations
Deliverable
product features
Required skills
Healthcare claims communication process knowledge, printing aspects of claims documents, web-based application usage, quality control, Jira task management, HIPAA compliance
Preferred skills
None stated
Technologies
Zelis platform, Jira
Responsibilities
Configure Zelis systems for various services, inspect finished products for production standards, collaborate on internal enhancements for efficiency, prioritize tasks based on Go Live Date and revenue
Seniority
Mid-level, hands-on IC
