O2C Junior Analyst - Collections (German speaking)
Core
Managing escalated collection cases and receivable portfolios for the German-speaking market (Austria, Switzerland) to ensure timely cash collection and accurate AR balances.
Role type
Junior Collections Specialist (Accounts Receivable)
Builds
Receivable portfolios and cash flow for the German-speaking market
Domain
Shared Services / Financial Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Collections operations, Accounts Receivable management, ERP systems, MS Office, Stakeholder management, Financial reporting analysis, KPI monitoring, Process improvement, Team coaching
Preferred skills
Transition or migration project experience, Accounting experience
Technologies
ERP systems, MS Office
Responsibilities
Control collection processes for compliance with policies and SLAs, Lead daily collection operations for accurate cash collection, Oversee receivable portfolios to meet past-due targets, Handle complex customer disputes and payment issues, Contribute to doubtful debt provisioning processes, Review and analyze financial and performance reports, Monitor collection KPIs (collection rate, past-due accounts, cycle time), Provide coaching and operational direction to team members
Seniority
Junior, hands-on IC