Assistant Director, Center for Academic Success and Advising (Data, Projects, and Communication)
Core
Lead data-driven strategic operations, office communication standards, and project management to support student retention, time to graduation, and academic advising at a university.
Role type
Senior administrative faculty (academic advising operations)
Builds
Data-driven retention strategies, student communication campaigns, and academic advising software systems
Domain
Higher Education / Student Success / Academic Advising
Deliverable
dashboards & analysis
Required skills
Data analysis, project management, stakeholder communication, software administration, report writing, strategic planning
Preferred skills
Experience with institutional research, CRM customization, academic advising frameworks
Technologies
Slate, Power BI, Tableau, Qualtrics, Canvas, Degree Works, Smart Plan
Responsibilities
Oversee and maintain office communication calendars and outreach efforts for student retention; collect and analyze data on academic support effectiveness; lead the implementation and customization of the Slate Student Success CRM; draft annual impact reports and present findings to campus stakeholders; provide backup advising support during peak periods; collaborate on budget allocation and departmental policy development.
Seniority
Senior, hands-on IC