Front & Back Office Medical Assistant - Lakeland, FL
Core
Provide administrative support at primary care health centers, managing front office operations, patient scheduling, and financial transactions.
Role type
Front office medical assistant
Builds
Patient appointment schedules and clinic operational flow
Domain
Healthcare / Primary Care
Deliverable
product features
Required skills
Electronic medical record (EMR) proficiency, Microsoft 365 (Word, Excel, Outlook, Teams), payment processing, HIPAA compliance, appointment scheduling
Preferred skills
Associate degree in healthcare, prior experience in medical office environment
Responsibilities
Answer incoming calls and greet patients, schedule and manage patient appointments, collect co-pays and reconcile cash/credit, maintain patient records and confidentiality, assist with prior authorization paperwork, maintain front reception area
Seniority
Entry-level to Mid-level, hands-on IC
