Senior Member Technical
Core
L3 production support engineer responsible for monitoring, incident management, and resolving technical issues in dot net, Informatica, and Greenplum environments.
Role type
Senior IC production support engineer
Builds
Production stability for client systems
Domain
Financial services technology / Data infrastructure
Deliverable
client delivery
Required skills
dot net, Informatica, Greenplum, Splunk, Datadog, incident management, problem management, ticket triage, night shift availability, weekend availability
Preferred skills
quick learner, problem-solving abilities, client communication
Technologies
dot net, Informatica, Greenplum, Splunk, Datadog
Responsibilities
Monitor systems using tools like Splunk and Datadog to identify and triage issues; accept and handle incidents as raised; analyze and resolve assigned tickets; clarify issues with clients via call; adhere to production support procedures.
Seniority
Senior, hands-on IC