Dutch Wonderland IT Support Technician
Core
Provide on-site IT support, hardware installation, and network maintenance for a theme park environment, including special events and festivals.
Role type
IT Support Technician
Builds
Office and park computer hardware/software systems, local area networks, and event-specific IT infrastructure
Domain
Hospitality / Theme Parks
Deliverable
product features
Required skills
hardware troubleshooting, network installation, cable fabrication, user support, preventive maintenance, Microsoft Office proficiency, PCI compliance knowledge
Preferred skills
POS setup and troubleshooting, bilingual communication (English/Spanish), Help Desk experience
Technologies
Microsoft Office, local area networks, peripheral equipment
Responsibilities
Assemble and install personal computers, peripheral equipment, and networks; provide direct user support for hardware and software issues; fabricate cables for interfacing peripherals; perform preventive maintenance and adjust equipment to standards; maintain network documentation and update maintenance manuals; communicate outages and estimated correction times to stakeholders; assist with the setup and teardown of workstations for festivals and events.
Seniority
Junior, hands-on IC
