Dutch Wonderland Inn Director of Lodging
Core
Lead the lodging team and operations at a family-owned themed resort to maximize financial performance and ensure superior guest satisfaction.
Role type
Senior Director of Lodging (Hospitality)
Builds
Lodging operations, guest experiences, and financial performance for a themed resort
Domain
Hospitality / Theme Parks
Deliverable
product features
Required skills
Team leadership, financial management, budgeting, revenue management, strategic planning, compliance, project management, data analysis, customer service
Preferred skills
Hospitality Administrator or Lodging Manager certification, bilingual skills (Spanish)
Technologies
Yield management systems, Property Management System (PMS), Daily Revenue System (DRS), Central Reservation System, Payroll software, Microsoft Office Suite (Outlook, Excel, Word, PowerPoint), Point of Sale (POS)
Responsibilities
Manage all aspects of the lodging team and assigned departments; Control financial aspects including budgeting, forecasting, and revenue optimization; Ensure compliance with laws and company policies; Conduct performance evaluations and guest satisfaction analysis; Lead capital planning and refurbishment projects; Implement marketing and sales plans for special events.
Seniority
Senior, hands-on IC