Product Manager, Onboard Applications
Core
Managing the product strategy, roadmap, and lifecycle for shipboard and hotel digital applications to support guest experiences and hotel operations.
Role type
Senior Product Manager (Onboard Applications)
Builds
Guest-facing and hotel operations applications for cruise ships
Domain
Hospitality / Cruise Industry / Digital Operations
Deliverable
product features
Required skills
Product strategy and roadmap management, Vendor relationship management, Stakeholder management, Cross-functional collaboration, Incident and defect resolution, Budget oversight, Agile methodologies, System integration knowledge, Team leadership
Preferred skills
Experience with distributed environments (shipboard/hotel), Vendor-delivered system management, SPMS (Fidelio/Otalio) experience, Casino technology platforms
Technologies
SPMS (Fidelio, Otalio), Casino technology platforms
Responsibilities
Own and manage product vision, strategy, and roadmap; Partner with Hotel Operations and Guest Experience to define requirements; Manage vendor relationships and roadmap alignment; Design and manage application functionality scorecards; Support incident and defect resolution; Ensure compliance with IT security and governance standards; Drive continuous improvement based on feedback; Manage product backlog prioritization; Provide direction and mentorship to Product Leads; Oversee annual budget inputs; Coordinate change management and release activities.
Seniority
Senior, hands-on IC with team leadership