Jr/Sr IT Engineer - Data Services (Shift rotation)
Core
Provide L2 support, operational support, and automation for database systems to ensure high availability and meet SLAs.
Role type
Junior/Senior IT Engineer - Data Services (Database Operations)
Builds
Database systems, operational procedures, and automated workflows
Domain
IT Operations / Database Administration
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Database operations, incident management, change management, performance monitoring, backup management, patching, SQL, Linux, Windows, scripting (Java, PowerShell, Python)
Preferred skills
AI and agentic solutions for automation
Responsibilities
Provide L2 support in incident, request, change and problem management; Install and upgrade database systems; Diagnose and resolve database errors; Manage databases access, backups and ensure compliance; Monitor database performance proactively; Build and manage database reports, visualizations, and dashboards; Develop processes and operation procedures; Leverage AI to automate operational workflows
Seniority
Junior to Senior, hands-on IC
