CareerPlan

IT Engineer (Data Services)

Penang, Malaysia - GrandeFull-time2026-10-29 → 2026-11-10

Core

Provide L2 support for database operations, ensuring high availability, performance, and security while automating workflows with AI.

Role type

Senior IC database operations engineer

Builds

database reports, visualizations, and dashboards related to database operations

Domain

IT infrastructure + database management

Deliverable

dashboards & analysis

Required skills

database operations, incident management, change management, patch management, performance monitoring, backup management, process development, AI/automation, SQL Server, Oracle, Linux, Windows, Java, PowerShell, Python

Preferred skills

none stated

Technologies

Microsoft SQL Server, Oracle Database, Linux, Windows, Java, PowerShell, Python

Responsibilities

Provide L2 support in incident, request, change and problem management; Install and upgrade database systems; Diagnose and resolve database errors; Manage databases access, backups and ensure compliance; Monitor database performance proactively; Build and manage database reports, visualizations, and dashboards; Leverage AI and agentic solutions to automate operational workflows.

Seniority

Mid-level, hands-on IC