CareerPlan

Jr/Sr IT Engineer - Data Services (Shift rotation)

Batu Kawan, Pulau Pinang (Penang), MalaysiaFull-time2026-08-03 → 2026-10-17

Core

Provide L2 support for database operations, ensuring high availability, performance, and security through incident management, monitoring, and automation.

Role type

Junior/Senior IT Engineer (Data Services)

Builds

Database reports, visualizations, dashboards, and automated operational workflows.

Domain

IT Operations / Database Administration

Deliverable

dashboards & analysis

Required skills

Database operations, Incident management, Change management, Performance monitoring, Backup management, Patch management, SQL Server, Oracle Database, Linux, Windows, Java, PowerShell, Python

Preferred skills

AI and agentic solutions for automation

Responsibilities

Provide L2 support in incident, request, change and problem management related to database operations; Install and upgrade database systems, apply patches and implement changes; Diagnose and resolve database errors ensuring high availability; Manage databases access, backups and ensure compliance to database and security standards; Monitor database performance proactively and perform analysis of cases to prevent recurring issues; Build and manage database reports, visualizations, and dashboards related database operations; Leverage AI and agentic solutions to automate operational workflows.

Seniority

Junior/Senior, hands-on IC