Jr/Sr IT Engineer - Data Services (Shift rotation)
Core
Provide L2 support for database operations, ensuring high availability, performance, and security through incident management, monitoring, and automation.
Role type
Junior/Senior IT Engineer (Data Services)
Builds
Database reports, visualizations, dashboards, and automated operational workflows.
Domain
IT Operations / Database Administration
Deliverable
dashboards & analysis
Required skills
Database operations, Incident management, Change management, Performance monitoring, Backup management, Patch management, SQL Server, Oracle Database, Linux, Windows, Java, PowerShell, Python
Preferred skills
AI and agentic solutions for automation
Responsibilities
Provide L2 support in incident, request, change and problem management related to database operations; Install and upgrade database systems, apply patches and implement changes; Diagnose and resolve database errors ensuring high availability; Manage databases access, backups and ensure compliance to database and security standards; Monitor database performance proactively and perform analysis of cases to prevent recurring issues; Build and manage database reports, visualizations, and dashboards related database operations; Leverage AI and agentic solutions to automate operational workflows.
Seniority
Junior/Senior, hands-on IC