IT Engineer (Data Services)
Core
Provide L2 support for database operations, ensuring high availability, performance, and compliance through incident management, monitoring, and automation.
Role type
Senior IC database operations engineer
Builds
Production database systems and operational workflows
Domain
Enterprise IT / Database Management
Deliverable
dashboards & analysis
Required skills
Incident management, database administration, performance tuning, backup management, automation scripting, SQL, Linux/Windows administration
Preferred skills
AI and agentic solutions for workflow automation, Java, PowerShell, Python
Technologies
Microsoft SQL Server, Oracle Database, Linux, Windows, Java, PowerShell, Python
Responsibilities
Provide L2 support in incident, request, change, and problem management; Install and upgrade database systems and apply patches; Diagnose and resolve database errors; Monitor database performance and analyze cases to prevent recurring issues; Manage database access, backups, and security compliance; Build and manage database reports, visualizations, and dashboards; Develop operational processes and procedures; Leverage AI and agentic solutions to automate operational workflows.
Seniority
Mid-to-Senior, hands-on IC
