Store Leader
Core
Lead a retail store to maximize productivity and profitability by building a high-performing team, elevating service environment, and driving results through clienteling and omni-channel sales.
Role type
Senior retail store leader (luxury fashion)
Builds
Physical retail store operations and sales performance for Kate Spade New York
Domain
Luxury fashion retail
Deliverable
product features
Required skills
Store leadership, team recruitment and training, sales coaching, financial forecasting, visual merchandising, inventory management, loss prevention, CRM/clienteling proficiency, data-driven decision-making
Preferred skills
Luxury/premium retail experience, social media literacy, live/virtual selling knowledge
Technologies
Microsoft Office (Excel, Word, PowerPoint, Outlook), CRM systems
Responsibilities
Model and coach premium service behaviors, drive clienteling and omni-channel strategies, manage store financial performance and sales goals, execute visual merchandising directives, oversee operational procedures and compliance, manage scheduling and payroll
Seniority
Senior, hands-on IC