Concession Manager
Core
Deliver an exceptional retail experience and support store leadership with day-to-day operations, driving sales and ensuring excellent customer service.
Role type
Senior retail operations manager (concession)
Builds
Fine jewelry retail experiences and sales performance
Domain
Luxury retail / Fine jewelry
Deliverable
product features
Required skills
Retail operations management, team leadership and coaching, inventory control, visual merchandising, financial management, customer experience optimization, POS systems proficiency, loss prevention
Preferred skills
High-volume retail leadership, new store opening experience, startup environment experience
Technologies
Point-of-sale systems, inventory management software
Responsibilities
Oversee store performance and drive sales KPIs, manage inventory and cycle counts, maintain visual merchandising standards, coach and train store teams, handle order fulfillment and back-of-house operations, mitigate product loss and shrinkage
Seniority
Senior, hands-on IC