Quote to Cash Analyst
Core
Manage the quote-to-order workflow, including CRM, CPQ, order management, licensing, entitlement tools, and data administration.
Role type
Quote to Cash Analyst
Builds
Billing accuracy, customer account reconciliation, and operational efficiency in the quote-to-cash process.
Domain
Enterprise Software / ERP / Billing Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Analytical problem-solving, customer account management, billing operations, invoice reconciliation, process improvement, cross-functional collaboration, ticketing system management, data analysis
Preferred skills
Salesforce CPQ, Salesforce Billing, ServiceNow, Enterprise ERP systems, Microsoft Excel (advanced)
Technologies
Salesforce, ServiceNow, Enterprise ERP, Microsoft Excel
Responsibilities
Serve as primary point of contact for internal billing support; research and resolve complex billing discrepancies; process billing adjustments and account maintenance; perform customer account reconciliations; partner with cross-functional teams to resolve account issues; maintain documentation of billing transactions; identify recurring issues and recommend process improvements; support month-end close activities.
Seniority
Mid-level, hands-on IC
