Assistant IT Manager
Core
Provide daily support for all IT systems requests and tickets, including internal platforms and network maintenance, while responding to guest inquiries for a luxury hotel.
Role type
Assistant IT Manager
Builds
IT systems and network infrastructure for hotel operations
Domain
Hospitality / Hotel Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Information systems operations, leadership, guest engagement, team member engagement, financial performance management, verbal communication, written communication, flexibility for 24-hour operations
Preferred skills
Post-secondary diploma, degree, hospitality experience
Technologies
Internal platforms, network maintenance tools
Responsibilities
Support daily IT systems requests and tickets, maintain network infrastructure, respond to guest inquiries, engage with team members, contribute to financial performance
Seniority
Mid-level, hands-on IC