Product Manager (Email)
Core
Lead the discovery, definition, build, launch, and scaling of products across the full email journey, owning the product area independently within the Email business unit.
Role type
Product Manager (Email)
Builds
High-throughput sending infrastructure, email validation, the Deliverability Center, and a complete product for clients from first draft to final result.
Domain
Cloud communication platform (CPaaS) / Email deliverability
Deliverable
product features
Required skills
Product strategy and roadmap definition, data-driven decision making, API and integration understanding, cross-functional collaboration with engineering and operations, market research and competitor analysis, stakeholder influence and communication.
Preferred skills
Experience in email, messaging, or CPaaS (SMTP, SPF, DKIM, DMARC), leading data-heavy products, experience with industry standards (Google, Microsoft, Yahoo sender requirements, DMARC, BIMI, privacy rules).
Technologies
SMTP, SPF, DKIM, DMARC, APIs
Responsibilities
Identify client needs and market problems, define product vision and strategy, lead intelligence and automation integration into email, use data to define success metrics and track adoption, work with operations to improve product reliability at scale, build products with engineering and design, and present products at industry events.
Seniority
Mid-level, hands-on IC