IT/AV Coordinator - DC Campus
Core
Investigates and resolves technical support issues for instructional and collaborative technology in classrooms, labs, and conference rooms; dispatches service requests and deploys AV systems.
Role type
IT/AV Coordinator (Contractual)
Builds
Supports instructional technology classrooms and conference rooms
Domain
Higher Education / Audiovisual & IT Support
Deliverable
client delivery
Required skills
AV system programming, Crestron control processors, troubleshooting PC/AV hardware, Windows/Mac OS support, network authentication, Active Directory, ServiceNow, Google Workspace, MS Office Suite
Preferred skills
Audio programming experience, client-server applications knowledge, application packaging, imaging
Technologies
Crestron, Windows OS, Mac OS, Active Directory, ServiceNow, Google Workspace, MS Office
Responsibilities
Investigate and resolve escalated technical support issues, distribute incoming service requests, program and deploy AV systems, test and pilot new technologies, troubleshoot existing AV programs
Seniority
Entry-level to Mid-level, hands-on IC