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Business Analytics Specialist

Zagreb (Croatia)🌐 Remote💼 Full-time🗓 2026-08-20 → 2026-09-26

Core

Lead global RCS analytics and pricing initiatives to optimize gross profit, improve pricing strategies, and support commercial decision-making at the intersection of analytics, connectivity, and go-to-market teams.

Role type

Senior Business Analytics Specialist (RCS/Telecom)

Builds

Scalable and commercially sustainable RCS growth, new pricing models, and billing logic for carrier partnerships

Domain

Telecommunications, Cloud Communication Platform (CPaaS), Revenue Management

Deliverable

production ML models | product features | dashboards & analysis | client delivery

Required skills

Business analytics, pricing strategy, commercial operations, complex dataset analysis, margin analysis, Power BI, AI tools for productivity, cross-functional project coordination

Preferred skills

RCS/messaging product experience, billing systems knowledge, telecommunications industry concepts (routing, delivery rates)

Technologies

Power BI, Excel, AI tools

Responsibilities

Lead and coordinate global RCS analytics and pricing initiatives; Analyze pricing, routing, margin, and gross profit performance; Maintain and improve RCS connectivity terms, pricing, and coverage data; Collaborate with Sales and Product teams to provide analytics and recommendations; Support development and rollout of new pricing models and commercial frameworks; Monitor industry trends and market developments to identify risks and opportunities

Seniority

Senior, hands-on IC with strategic advisory responsibilities

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