Assistant Director of Front Office
Core
Ensure the excellence of the entire guest experience and the brand's operational and financial results at a luxury hotel.
Role type
Senior Front Office Operations Leader
Builds
Guest experience and hotel operational/financial performance
Domain
Hospitality / Luxury Hotels
Deliverable
product features
Required skills
Hotel rooms division operations, guest engagement, team member engagement, financial performance management, verbal communication, written communication, shift flexibility
Preferred skills
Post-secondary diploma or degree
Responsibilities
Oversee front office operations, ensure brand standards are upheld, drive financial results, engage guests and team members, manage 24-hour operations
Seniority
Senior, hands-on IC