Front Office Manager
Core
Supervising the front office team to manage guest arrivals, departures, and requests, ensuring a high-quality guest experience at luxury hotels.
Role type
Front Office Manager
Builds
Guest experiences and operational efficiency at Starwood Hotels properties
Domain
Hospitality / Luxury Hotel Management
Deliverable
product features
Required skills
Front office operations management, team leadership, guest engagement, financial performance management, analytical thinking, problem solving
Preferred skills
Post-secondary diploma or degree, experience in upper upscale or luxury hotel environment
Responsibilities
Supervising front office staff, greeting guests, handling guest requests, managing financial performance, leading team member engagement
Seniority
Mid-level, supervisory IC
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