Ingénieur Support Produits Cyber (h/f)
Core
Provide technical support for cybersecurity products, including a cyber-training platform and malware analysis solution, ensuring SLA compliance and delivery quality.
Role type
Product Support Engineer
Builds
Technical support, documentation, and deployment for cybersecurity training and analysis platforms
Domain
Cybersecurity, Defense & Space
Deliverable
client delivery
Required skills
Linux, networking, KVM virtualization, Packer, Terraform, Ansible, Prometheus, Grafana, cybersecurity knowledge, technical writing
Preferred skills
null
Technologies
Linux, KVM, Packer, Terraform, Ansible, Prometheus, Grafana
Responsibilities
Provide technical support to clients, handle technical incidents within SLAs, install platforms and update software, maintain technical and client-facing documentation
Seniority
Mid-level, 3-5 years experience
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