Service & Performance Manager – General Services (Temp Agency)
Core
Manage operational performance, KPI achievement, and contract compliance for catering, vending, and general office services at Airbus facilities in Getafe, Spain.
Role type
Service & Performance Manager (Facility Management)
Builds
Efficient catering, vending, and office support services for Airbus employees
Domain
Aerospace / Facility Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Supplier management, KPI management, data analysis, vendor and contract management, budget management, project management, SLA knowledge, Microsoft and Google analysis tools
Preferred skills
Experience in medium/large industrial or corporate environments, sustainability knowledge (waste reduction, energy efficiency)
Technologies
Microsoft tools, Google analysis tools
Responsibilities
Monitor and improve KPIs (quality, satisfaction, incidents, service times), supervise contractual compliance and SLAs with suppliers, analyze consumption data and trends, manage budgets and cost control, coordinate audits, manage action plans, handle incident response, lead projects, and support cross-functional service lines
Seniority
Professional, hands-on IC
