Satair - Solutions Account Manager
Core
Solutions Account Manager responsible for the lifecycle of complex Managed Solutions, acting as a bridge between airline/MRO customers and internal operations to balance customer requirements with internal capabilities.
Role type
Solutions Account Manager
Builds
Managed Solutions for Airline and MRO customers
Domain
Aerospace / Aviation MRO
Deliverable
client delivery
Required skills
contract ownership, financial performance management, service level delivery, new campaign design, gap analysis, service extension integration, improvement project management, data analysis, financial reporting knowledge, Mandarin communication, negotiation
Preferred skills
programming skills, experience with aviation MROs/airlines/suppliers
Technologies
data management tools, supply chain systems, IT systems
Responsibilities
Own allocated contracts and manage in-service deal operations and financials; Lead design activities for new campaigns and align customer requirements with capabilities; Manage improvement projects to boost Solutions performance and profitability; Provide back office support for incidents and service level underperformance.
Seniority
Professional, hands-on IC