Senior Process Advisor
Core
Lead and guide international students and recruitment partners through the selection and loan application processes for educational financing products.
Role type
Senior Application Advisor (Financial Services)
Builds
Loan applications for designated banking partners
Domain
International Education / Student Loan Financing
Deliverable
client delivery
Required skills
Loan product knowledge, conversion optimization, regulatory compliance, data analysis, CRM proficiency
Preferred skills
Financial services experience, student loan expertise, negotiation
Technologies
CRM tools, data analysis software
Responsibilities
Mentor Application Advisors on submission accuracy; Facilitate loan application submissions to banking partners; Optimize conversion rates and turnaround times; Follow up on processing fees and disbursement timelines; Maintain knowledge of partner bank loan products and regulatory changes; Deliver training on loan solutions to recruitment partners; Analyze application metrics and prepare financial processing reports; Ensure compliance with regulations and data privacy laws.
Seniority
Senior, hands-on IC