AMR Field Service Engineer

Melbourne, Australia💼 Full-time🗓 2026-07-23 → 2026-09-26

Core

Field service engineer responsible for repair, maintenance, and troubleshooting of Autonomous Mobile Robot (AMR) systems at customer locations.

Role type

Field Service Engineer (Robotics/Automation)

Builds

Autonomous Mobile Robot (AMR) fleets for supply chain operations

Domain

Supply chain automation / Robotics

Deliverable

physical/clinical work

Required skills

Mechatronics, electrical/mechanical dual trade, troubleshooting mechanical and electrical systems, reading electrical schematics, automation controls systems, industrial communication protocols

Preferred skills

Customer-facing service experience, automotive mechanic background, robotics experience, supply chain background

Technologies

AMR platforms, industrial communication protocols, L1 software support tools

Responsibilities

Repair and maintain AMR machines and equipment at customer sites, schedule and execute service work, troubleshoot hardware and escalate L1 software support tickets, manage spare parts pools, coordinate with internal engineering and external service providers, develop procedural documentation

Seniority

Mid-level, hands-on IC

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About infios

Infios is seeking experienced, highly driven, curious, and fun people to join our Global Inside Sales team! The purpose of this role is to develop and strengthen relationships between Infios and our valued customers within an assigned territory. You will be responsible for achieving bookings goals continuously by becoming a trusted and credible partner to our customers, generating pipeline, effectively prospecting into customer accounts, and closing business. This is an excellent opportunity for goal-oriented individuals to be a part of one of the largest supply chain execution (SCE) companies