General Manager
Core
Senior management role accountable for P&L, operational strategy, and team leadership across multiple fulfillment center operations to drive efficiency and customer satisfaction.
Role type
Senior General Manager (Fulfillment Operations)
Builds
End-to-end commerce fulfillment services (warehousing, transportation, OMS/WMS platforms) for DTC and B2B brands.
Domain
Logistics, Supply Chain, E-commerce Fulfillment
Deliverable
Production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
P&L ownership, operational strategy, Lean and Six Sigma, financial performance monitoring, team leadership (200+), cross-functional collaboration
Preferred skills
None stated
Technologies
OMS, WMS, Lean, Six Sigma
Responsibilities
Prepare and own P&L for the Area of Responsibility (AOR), Develop and implement operational strategies to enhance efficiency and reduce cost, Monitor and report on key operational metrics, Partner with Talent Acquisition on recruiting and labor planning, Manage the operational budget for the AOR, Develop and deliver comprehensive peak season strategies, Lead, mentor, and develop a team of Site Leaders and Operations Managers, Ensure the safety and security of staff and inventory
Seniority
Senior, hands-on IC