Patient Care Coordinator
Core
Acts as a liaison between patients, families, and AltaMed to advocate for non-medical issues, assist with enrollment, and resolve concerns regarding care quality and access.
Role type
Patient Care Coordinator
Builds
Patient support channels and community engagement
Domain
Healthcare / Community Health
Deliverable
client delivery
Required skills
Patient advocacy, enrollment assistance, conflict resolution, customer service, community outreach
Preferred skills
Bilingual communication (Spanish/English, Mandarin/Cantonese, or Vietnamese), experience with underserved populations, healthcare industry sales/outreach experience
Technologies
None stated
Responsibilities
Serve as a patient advocate for non-medical issues, assist with enrollment, resolve patient concerns regarding care quality and access, act as a liaison for the community
Seniority
Entry to Mid-level, individual contributor