NORMANDIE - Chargé de relations avec les publics (H/F)
Core
Public relations officer handling customer requests via multi-channel support (counter, phone, mail, internet) for debt relief, account access, and financial inclusion services.
Role type
Public relations officer (customer service)
Builds
Customer support interactions and financial education initiatives
Domain
Banking / Financial services / Public administration
Deliverable
client delivery
Required skills
Multi-channel communication, debt relief counseling, financial inclusion knowledge, banking operations, legal/regulatory knowledge, interview techniques
Preferred skills
Teamwork, synthesis skills, service orientation, knowledge of political/economic environment