Guest Services Associate
Core
Front-of-house associate providing guest information, managing ticketing operations, and supporting retail store functions at a music museum.
Role type
Guest Services Associate
Builds
Ticketing systems, retail merchandise displays, and visitor experiences
Domain
Entertainment / Music Industry / Museum Operations
Deliverable
product features
Required skills
Cash handling, POS/register operation, customer service, retail operations, tour guiding, inventory management
Preferred skills
Bilingual communication, previous retail experience
Technologies
TicketSocket, Universe
Responsibilities
Assist customers with ticket purchases and cash handling, monitor capacity limits and crowd flow, provide guest information and tours, maintain cleanliness of workstation and retail store, reconcile daily ticket sales, assist with store opening/closing and stocking
Seniority
Entry-level, hands-on IC
