Tech Lead - Enterprise Application ServiceNow N 4C
Core
Lead the design, development, and implementation of ServiceNow solutions for global enterprises.
Role type
Tech Lead - Enterprise Application (ServiceNow)
Builds
Configured, customized, and integrated ServiceNow platform components
Domain
Enterprise IT Service Management (ITSM) and Process Automation
Required skills
ServiceNow Discovery, ServiceNow Incident Management, ServiceNow Platform, ServiceNow Sales and Order Management, Configuration, Customization, Integration, Troubleshooting, Mentorship
Preferred skills
Advanced English (C1), Knowledge of ServiceNow releases and industry trends
Technologies
ServiceNow
Responsibilities
Lead design and implementation of ServiceNow solutions, provide technical guidance and mentorship, collaborate with stakeholders to define scope, perform configuration and integration, ensure adherence to best practices, troubleshoot platform issues, conduct training sessions
Seniority
Lead, hands-on IC with mentorship responsibilities